Privacy Statement

This statement applies to:

The Flow Country Partnership, a Scottish Charitable Incorporated Organisation. Charity No. SC053100.

The Flow Country Partnership (FCP) is committed to protecting and respecting the privacy of personal data. This Privacy Policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed.

The Flow Country Partnership reserve the right to amend this Privacy Policy at any time. Notice of any change will be posted on our website and will be deemed effective on publication. Your continued use of this website after changes are posted constitutes your acceptance of this Privacy Policy.

Information We May Collect About You

• Information that you provide by filling in forms on our website or subscribing to our mailing list. This may include your name, address, email address, telephone number.
• Financial information to support the processing of payment information for donations and whether donations qualify for Gift Aid.
• Information regarding your interests or demographics (such as age or gender) for statistical purposes only.
• Website usage information through the collection of cookies. This allows us to track how many individual unique users we have, how often they visit the site and which pages they visit. This information is used to compile statistical reports on website activity only and no personal information is stored on the site cookies.
• We use online services for the management of our email promotion (for managing our e-newsletters and similar communications) and for event booking and ticketing. The providers of these services are currently MailChimp and MS Forms. The provider of these services acts as a processor of data on behalf of FCP. These services allow FCP to host email list sign-up forms, manage mailing lists, provide our contacts with easy to use tools for updating their mailing preferences, and provide booking and ticket purchase or reservation facilities for our events.
• If you choose to receive our email newsletters, your response to emails you receive from us may be logged, allowing us to determine, for example, if an email is opened and links within the email have been visited.  This information may be used to help assess the effectiveness of such emails so that we can improve them. 
• If you attend a FCP event, or an event run as part of a FCP project, we will log your registration and attendance details for the purpose of event management. Any attendance information retained for statistical purposes will be anonymised. 

We may share your details with the other organisations within the Flow Country Partnership in order to fulfil some of the above services. These bodies will be registered as data controllers with the Information Commissioner for the United Kingdom.

Use of the Information

When you interact with FCP, and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this Statement. 

FCP will only process your personal data where it has a lawful basis for doing so (as specified under Article 6 of the UK General Data Protection Regulation (UKGDPR)). In most cases, the lawful basis is that processing such data is necessary for the legitimate interests of FCP and it will not be retained for any longer than is necessary.

FCP will never share your personal data with any other organisation without your express consent.

Where data is required to be shared with a funder, as a condition of grant or supporting evidence of delivery of an activity or project, limited personal information will be provided (usually name and postcode) and data will be anonymised as far as possible. Where photographs are taken for publicity purposes or supporting evidence, you will be advised in advance and your consent requested.

Third Party Services

We will not disclose your data to any third party.

Some parts of the website make use of external services and third party providers such as Instagram and Facebook. We cannot take responsibility for any actions arising from using these services.

The Privacy Policy will apply whenever you provide personal information, except as required by law, where The Flow Country Partnership can pass on personal data without consent, for example, for the purpose of preventing and detecting crime.

Storing your Information

FCP is committed to ensuring that your information is stored safely and securely. In order to prevent unauthorised access or disclosure, suitable procedures have been put in place to safeguard the information we collect. For example, all of our computers and portable devices are password protected.

Our operation is based in the UK and therefore we store the bulk of our data within the European Union.  Some organisations that provide services to us are not UK based (e.g. MailChimp) and may transfer personal data outside of the EU. We will only allow them to do this where those organisations assure us that they comply with a regulatory environment that is compatible with UK GDPR.

We will only store your personal information for as long as it is required for the purpose(s) that it was collected for. How long information will be stored depends on the nature of the information collected and what it is being used for. We will undertake regular reviews of any personal information that we hold and will delete personal information that is no longer required to be held (whilst maintaining a record of any preferences expressed by you not to be contacted).

Tracking

We make use of Google Analytics, to help measure the usage of our site. This will not result in any noticeable difference to your experience, or collect any personal data that you have provided to us.

Links to Third Party Websites

The website contains hyperlinks to many other websites. This information is supplied in good faith, in case it is of interest or use to our website users. The Flow Country Partnership are not responsible for the content or functionality of any of these external websites – but please let us know if a link is not working.

Visitors to the website should be aware of the following:

• If an external website requests personal information from you (e.g. in connection with an order for goods or services), this information is supplied to, stored and used by the company concerned – it is not covered by The Flow Country Partnerships Data Protection Code of Practice.
• In purchasing goods or services from any of the companies to which this site links, you are forming a contract with the company(s) concerned (agreeing to their terms and conditions), not The Flow Country Partnership.

Keeping in Touch

FCP would like to send its contacts information about its work, or the work of its projects, and relevant local news and activities. You will only receive this information if you have consented to join our mailing list. You have the right to opt out at any time and can unsubscribe from email communications or update your preferences using the links contained in each message or by contacting us directly by email, post or telephone.

For changing your preferences or contacting us with any questions on our Privacy Policy or the information we hold about you, FCP’s contact details are:

          The Flow Country Partnership

          The Links,

          Golspie Business Park,

          Golspie

          KW10 6UB

          Email: [email protected]